NHTSA Complaint #11533473 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11533473
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	May 3, 2023
Date Filed	July 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

4WD Service light came on for 2 mins then would turn on off after driving for 3 weeks. Then light came on and would not turn off. Car was taken to independent auto shop and was diagnosed as a bad PTU (power transfer unit). Currently waiting for service at jeep dealership. Service wait is over 3 weeks. Car is stuck in 2wd and has no traction control even if it is stated as being engaged. Front wheels spin on slightest touch from a stop and on turns at speeds over 35 mph.

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