NHTSA Complaint #11533244 — 2019 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11533244
Vehicle 2019 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

At less than 10,000 miles, on a curve, my truck began shacking uncontrollably, putting me in to oncoming traffic and into a ditch. I was able to control it enough and an accident didn’t occur. I contacted my salesman and he said it was known as the death wobble. He told me to bring it in. I took it in and they explained that they can put a steering damper on it, but it wouldn’t fix the problem and they needed to replace several parts. I said it’s under warranty so do it. They explained it wouldn’t be covered and the only thing Ford would pay for would be the dampener. I told them to do it. At app. 32,000 miles it has happened again. I feel that Ford is not taking responsibility and that it could cost my life, as well as others.

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