NHTSA Complaint #11532934 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11532934
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	July 11, 2023
Date Filed	July 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

On 7/11/2023, I opened my driver's side door and heard some strange popping sounds I had not heard before, my window would not work correctly either. I got into my Ford 2020 Escape and proceeded to drive home while driving approx 35 miles an hour while making a left turn the driver's side door flew open. The weld on the driver's side door has failed along it exhibits cracks and/or broken spot welds in the left front door at the check arm attachment point in the door assembly. Please see attached photos. There was no warning that the door was not completely shut. The car has been looked at, at the dealership and they have assessed that the failure of the weld Section 501-03 is what caused the problem.

Related Complaints for the 2020 FORD ESCAPE

Other STRUCTURE:BODY Complaints

#11715075 — February 2, 2026 — Took my 2020 Escape into dealer due to recall #23B56/23V502 . Dealer stated that the door needs replacement , this wa...

#11712889 — January 23, 2026 — Windshield glass on lift gate shattered spontaneously. Car was not on, windshield had no previous notable cracks or d...

#11707723 — December 30, 2025 — The driver side door is popping and cracking when I open it. It literally sounds like it's going to break and fall of...

#11706362 — December 21, 2025 — My vehicle was subject to Ford Campaign 23B56 (front door check-arm reinforcement spot weld inspection). The dealersh...

#11705346 — December 16, 2025 — there was a door weld recall on my vehicles' door. I took it to the service shop. Was told Ford had no doors for rep...

Recent Complaints for the 2020 FORD ESCAPE

#11719432 — UNKNOWN OR OTHER — February 20, 2026 — Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

#11719042 — ELECTRICAL SYSTEM — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11719042 — SEAT BELTS — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11718693 — ENGINE — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

#11718804 — ENGINE — February 18, 2026 — I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises ...