NHTSA Complaint #11532847 — 2013 FORD FIESTA

The contact owns a 2013 Ford Fiesta. The contact stated while attempting to shift into reverse, the vehicle failed to shift into the intended gear with the check engine warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the transmission control module needed to be replaced. The contact was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall and provide no further assistance. The failure mileage was 78,175.