NHTSA Complaint #11532760 — 2023 NISSAN ARIYA

Approximately 1.5 hours after taking possession of the vehicle, the Nissan Aria Evolve+ experienced a catastrophic brake system failure. Upon driving the vehicle home from the dealership (40 miles), the vehicle was parked inside the garage with the front facing the garage door. That is, it was backed in. 30 minutes later after arriving from the dealership, an attempt was made to drive the vehicle. As soon as it was put in drive, the vehicle started rolling forward even though the brake pedal was being depressed. Immediately it was clear that the brakes were not functioning. The vehicle continued heading towards the neighbor's house across the street. To avoid possible collusion vehicle was put in park and emergency brake engaged. This helped stop the vehicle. On the instrument panel, two different alerts were displayed while all this was occurring. The first one showed, "Warning, Malfunction See Owner's Manual." Then a second one was displayed, "Warning, e-Step system Failure. Press brake pedal to slow or stop." The following day, the vehicle was towed to dealership and they were able to replicate the issue. Service representative stated that Nissan would be notified so the can inspect the issue further.