NHTSA Complaint #11692130 — 2023 NISSAN ARIYA

The contact owns a 2023 Nissan Ariya. The contact stated that while driving at an undisclosed speed, there was a loud thud coming from the vehicle. There was no warning light illuminated. The contact stated that while attempting to inspect the vehicle, the vehicle restarted while in park, and unexpectedly rolled away. The contact was able to quickly re-enter the vehicle and stop the vehicle. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 77,000.