2023 NISSAN ARIYA — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

64

Owner Complaints

6 Crashes

4

Recalls

ACTIVE RECALL

31

Service Bulletins

0

Investigations

Overview of the 2023 NISSAN ARIYA

The 2023 NISSAN ARIYA has received a total of 64 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 8 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER. 31 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Electrical System (22 complaints), Engine (9 complaints), and Power Train (8 complaints).

Recalls for the 2023 NISSAN ARIYA

NHTSA has recorded 8 recalls for the 2023 NISSAN ARIYA, potentially affecting up to 34,150 vehicles.

Recall 24V560000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

| 1,188 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect the vehicle's inverter software version and update the software, if necessary, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A8.

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Recall 24V560000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

| 1,188 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect the vehicle's inverter software version and update the software, if necessary, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A8.

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Recall 24V560000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

| 1,188 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect the vehicle's inverter software version and update the software, if necessary, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A8.

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Recall 24V391000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR

| 84 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the front traction motor assembly, free of charge. Owner notification letters were mailed July 26, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A3.

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Recall 23V657000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

| 9,813 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the inverter software, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C6.

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Recall 23V657000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

| 9,813 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the inverter software, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C6.

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Recall 23V657000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

| 9,813 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.

Consequence: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the inverter software, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C6.

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Recall 23V131000 — STEERING:CRITICAL FASTENERS

| 1,063 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed.

Consequence: A steering wheel with a loose or missing bolt can detach from the steering column, causing a loss of steering control, increasing the risk of a crash.

Remedy: Owners are advised to contact their dealer for transport and immediate repair if the steering wheel feels loose when gently rocking the wheel forward and back with their hands. Dealers will replace the steering wheel bolt, free of charge. Nissan...

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Owner Complaints for the 2023 NISSAN ARIYA

64 complaints have been filed with NHTSA for the 2023 NISSAN ARIYA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719727 | ELECTRICAL SYSTEM | | N/A miles
The car was unable to move when started up and displayed a warning that said "Service EV system." The car is within the initial 3 year warranty and has under 20,000 miles.
#11706138 | ENGINE | | 60,000 miles
The contact owns a 2023 Nissan Ariya. The contact stated that while driving approximately 40 MPH, the vehicle unexpectedly lost motive power. The contact became aware of smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that oil was leaking from the vehicle, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact later went to the dealer; however, the vehicle was not taken to the dealer for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
#11699151 | ELECTRICAL SYSTEM | | N/A miles
DEFECTIVE COMPONENT & FAILURE MODE The vehicle suffered a failure in the 12-volt battery system, potentially involving the DC-to-DC Converter or the associated charging logic. This malfunction caused the lead-acid 12V battery to be severely overcharged and boiled while the vehicle was plugged in and parked. CATASTROPHIC SAFETY HAZARD The failure resulted in the release of highly toxic and flammable gases into an enclosed residential space (my garage), posing an immediate, life-threatening risk: TOXIC GAS POISONING: The boiling battery released a massive amount of Hydrogen Sulfide gas, identified by the distinctive, strong rotten-egg odor. H2S is a cellular asphyxiant and is fatal at high concentrations. EXPLOSION/FIRE RISK: The boiling battery also released highly flammable Hydrogen H2 gas, creating an explosion hazard inside the closed structure of the home. CHRONOLOGY OF EVENTS Tues, 11/11/25 (approx. 5:00 PM): Noticed strong rotten-egg smell in the garage while the vehicle was charging. 5:30 PM: Called local gas company due to fear of a gas leak. 6:30 PM: The smell was still strongly detectable, indicating dangerous lingering concentrations. Suspecting the car, immediately unplugged. 7:00 PM: Identified the car as the source and moved the immobilized vehicle outside. 9:05 PM: Contacted Poison Control due to chemical inhalation/exposure risk. (immediate / risk of delayed symptoms). MANUFACTURER CONTACT & CURRENT STATUS Manu