NHTSA Complaint #11532482 — 2022 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11532482
Vehicle 2022 SUBARU OUTBACK
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

Case Number: # 230715-1900405 The car was just sitting in the garage, I got up the next day and saw a huge crack starting from the passenger side of the windshield for no reason. My 2022 outback is a year old, there is no origin of the crack, no chip! It seems to be a clean crack as if someone cut it! We are legitimately concerned about the cause and how easily this crack appeared on the windshield without being hit and is expanding too! We trusted Subaru with its safety excellency but this crack is a huge safety concern for us and it really doesn’t seem like it appeared because of a chip or anything. Dealership says it could be because of banging the door or cold hot climate changes, does this mean we need to change windshield every season or every time someone bangs the door? It’s been just above a year we got this car and we certainly didn’t get expect to see a crack this huge without any reason for it!

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