NHTSA Complaint #11532194 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11532194
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	August 19, 2022
Date Filed	July 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Due to no warning of a recall on my 2016 Kia soul both catalytic converters stopped up. Tried for weeks to get assistance with Kia motors but no assistance brought my car in twice when they said they would fix it sat at the dealership from 8am when they opened until approximately 4 pm before they closed only to be called and asked to return for a second all day long wait. Due to no warnings that my car had a recall and no assistance from the company I've had nothing but issue after issue and can no longer afford to completely fix the car. One issue including being stranded 10 hours away from home!

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