NHTSA Complaint #11531934 — 2018 TESLA MODEL 3

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11531934
Vehicle 2018 TESLA MODEL 3
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Received an error "Front left safety restraint system fault. Service is required." error on my vehicle yesterday (7/11/2023) which disappears when lifting seat to highest position. As soon as seat is lowered more than 1/2" the error reappears and airbag light is illuminating notifying that the airbag is not enabled. This error is clearly an issue with the safety restraint system on the vehicle but Tesla will not honor fixing this under their Supplemental Restraint System Limited Warranty. The vehicle is within coverage period (<5 years and <60,000 miles). I am being told this SRS Limited warranty covers air bags, seat belt, seat belt buckles, sensors, and modules only. I have not taken the vehicle in for service as the quote I received is too expensive ($601). Please see photos for my conversation with Tesla service as well.

Related Complaints for the 2018 TESLA MODEL 3

Other SEATS Complaints

#11691197 Driving a 2018 Tesla Model 3, driver seat shows message "Front left safety restraint system issue. Service is require...
#11681745 A sensor for the driver side safety restraint system was displayed from the vehicles screen. Potentially loose wires ...
#11681103 This message has been intermittent and looking online has happened a lot for this model. The front passenger restrain...
#11669771 An error code (RCM_a056) will intermittently come up and say there is a fault with the front passenger safety restrai...
#11668790 RCM_a021 Front left safety restraint system fault error

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