NHTSA Complaint #11669771 — 2018 TESLA MODEL 3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11669771
Vehicle 2018 TESLA MODEL 3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

An error code (RCM_a056) will intermittently come up and say there is a fault with the front passenger safety restraint system. It will turn on for a car ride and stay off for a few days and come back randomly. When I researched this code, I found that this is a known issue with 2018 Tesla Model 3's. Apparently there was a flaw in the airbag system which causes this safety concern. I contacted a Tesla service center and they said it would cost $300 just to check it out and another one said +$1000 to "fix". I called their customer service line explained that this should be covered for free since it is not due to "normal wear" but rather should be a safety recall. I also explained this to the service techs but they just said they can't do anything. If I would have been involved in an accident, my wife could have died because of this safety flaw. The vehicle is still under warranty until 120,000 miles. Thank you for your consideration on this matter.

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