NHTSA Complaint #11531631 — 2018 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11531631
Vehicle	2018 FORD ESCAPE
Component	ENGINE
Date of Incident	June 12, 2023
Date Filed	July 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

My wife was stopping for gas, the car stopped running as she was pulling into the station. I had to have it towed to our dealer. She leaves for work at 4:30am and we are fortunate it didn’t happen on the road. I was told by the dealer that antifreeze had leaked into oil causing extensive damage to the engine. This is problem Ford has known about for years but refuses to accept responsibility for the issue. They said I would need to pay $8500 for the repairs while knowing it is their issue. I am in end stage renal failure and to not have a vehicle to get to the dialysis center or kidney doctor. I don’t think Ford understands how dangerous this situation is.

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