NHTSA Complaint #11531189 — 2016 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11531189
Vehicle	2016 FORD ESCAPE
Component	ENGINE
Date of Incident	June 10, 2022
Date Filed	July 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The engine does not always turn off when you press the start engine button. Although my vehicle is a 2016 Ford Escape it was most likely manufactured in 2015 and was manufactured in Lexington KY Ford has been unable to diagnose the problem although a recall already exists for the very same problem RECALL# 15V436000. Tallahassee FL Ford dealership is charging me for diagnostics (again) I have taken car to dealership before for this problem in June 2022 and they were unable to fix it . This is as serious safety issue for myself and my 2 toddlers both under the age of 3.

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