NHTSA Complaint #11531100 — 2016 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11531100
Vehicle 2016 FORD F-150
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Upon entering my truck, I noticed the rear (powered) window seemed to be open, despite leaving it in the closed position. Upon closer inspection, I noticed the glass and trim were not correctly seated and it appeared as though the adhesive that holds the parts had failed (true cause unknown as I didn't observe the occurrence). This is a safety issue because 1) I have a young child who rides in the rear seat of the vehicle, and the glass moves freely since it is off-track. 2) the electric components are still working, and if my spouse (who doesn't drive my truck often) were to forget there was an issue, moving the glass which is not correctly articulating in its track could cause it to break (I am uncertain as to whether or not it is shatter-resistant). 3) we have had a lot of rainy weather, and due to the exposure of electrical components to the weather, could cause a short or electrocution if touched. 4) the glass could be easily pushed inward or aside from outside of the truck leaving it more vulnerable to break-in or theft. This issue is currently available for inspection upon request however, I will be getting it repaired within the next few days as it cannot wait. I have not yet had a dealer confirm the issue, nor had it inspected by any other party. I am aware of at least a few dozen 2015-2020 Ford F150 owners having this problem, it seems to be a known issue among owners of these vehicles. There were no warnings or vehicle generated messages. I respectfully request this issue be investigated because of safety concerns and evidence of widespread component failure. Thank you for your time.

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