NHTSA Complaint #11530851 — 2015 JEEP CHEROKEE

Recently my service 4WD light came on in June 2023. My 4 WD system is completely unusable. It is deactivated according to system. It was on for a week before I could get into a shop. This has caused my Jeep to get stuck in gravel and spin out when trying to get grip as the system doesn't engage to help. My parking lot at work is gravel so this is a daily occurrence. This renders my Jeep and unusable in bad weather and or adverse conditions. We live in the mountains and not having this available makes it possible of getting stuck and being stuck. Which is a safety hazard for me. I could get hit by passing vehicles or if car ends up going into limp mode it could cause an accident. When I took in to shop/ independent service to have inspected and find out what was going on I was informed it is the PTU system and replacement parts are currently nearly impossible to get as there are backorders and parts are not able to be produced quick enough to meet demand of so many Jeep owners with the same issues. It could be up to a year to get fixed and is incredibly costly. If so many Jeeps are experiencing this same thing then it is a manufactuer issue. Why have they not recalled. I did call Jeep Monroe in Monroe WA and spoke with service and they verified there is a backorder with very long waitlist and no timeline for how long it would take for parts. And that this is a COMMON issue with Jeep right now.