NHTSA Complaint #11530662 — 2022 JEEP GLADIATOR

The contact owns a 2022 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at a slow speed and entering his driveway, he noticed smoke coming from the clutch. The contact parked the vehicle. The contact notified an undisclosed dealer and was informed to bring the vehicle to the dealer; however, the contact was informed that the vehicle would remain for four months and confirmed that the parts were not available for the recall repair. The vehicle was then taken to an independent mechanic where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 1,300. VIN tool confirms parts not available.