NHTSA Complaint #11530358 — 2021 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11530358
Vehicle	2021 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	July 4, 2023
Date Filed	July 5, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Not the first time but while I am driving the car steering will lock and I can no longer move it. The latest was when I went to see fireworks with my kids and while on the way there I was going to turn and while turning the steering locked and I couldn’t turn anymore so I had to break before I hit a pole but another car almost crashed into me, honked at me, and flicked me off. On the way home I was driving straight and Had to turn but couldn’t because the steering wheel locked and I almost drove into a canal. This is a safety issue that concerns me and I am scared for my life and my kids life and at this point I’m scared to drive because I don’t know when it will lock. I’ve taken it to jeep many times with no solution.

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