NHTSA Complaint #11530340 — 2019 VOLKSWAGEN TIGUAN
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11530340 |
| Vehicle | 2019 VOLKSWAGEN TIGUAN |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
When I turned the car on to leave work, the Check Engine and EPC lights came on, the car went into "Limp Home" mode and a warning came on the dash saying "Max Speed 4000 RPMs". Immediately, I could smell fuel, so I turned the vehicle off and exited. I noticed the ground under the car was wet. My husband came to check it out and the same thing happened. We saw that fuel was flooding out from underneath the engine. As he drove the vehicle to an adjacent lot to be able to be towed, fuel spewed out from underneath the engine. We had the vehicle towed to a VW Dealership in Grand Rapids who was able to diagnose a broken fuel rail bolt inside the intake manifold after they had the same experience with a massive fuel leak. Per the service advisor, this was not the first time they've seen something like this. Given the extreme flow of fuel from the engine, I'd say I'm very lucky that this didn't happen while driving through town or at speed on the highway where a vehicle fire would be possible with fuel pouring out of the manifold onto the hot engine.
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