NHTSA Complaint #11530317 — 2016 FORD ESCAPE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11530317
Vehicle	2016 FORD ESCAPE
Component	WHEELS
Date of Incident	July 4, 2023
Date Filed	July 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TRIED TO REMOVE THE TIRES ON MY 2016 FORD ESCAPE TO ADD BRAKE PADS. THE TIRE TOOL IN CAR WOULD NOT FIT ON ANY OF THE TIRE NUTS. THE TOOL WOULD FIT ON THE JACK CONNECTOR. ALSO TRIED 19MM SOCKET. GOOGLE SEARCH SAID A LOT OF PEOPLE WERE HAVING THIS PROBLEM. I HAD THE FORD DEALERSHIP REPLACE MY TIRES 2 MONTHS AGO AND THEY SAID NOTHING ABOUT THE SWOLLEN LUG NUTS.

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