NHTSA Complaint #11530213 — 2013 HYUNDAI ELANTRA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11530213
Vehicle	2013 HYUNDAI ELANTRA
Component	ELECTRICAL SYSTEM
Date of Incident	July 2, 2023
Date Filed	July 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I took my car in to the dealership to have the anti-theft software update, I was told that the update would prevent my car from getting stolen using the USB method. Two weeks later, my car was stolen the police found it, and they had used the USB method to steal it so the software update did not work and the dealership isn’t taking accountability. This is an issue that needs to be looked into as they’re saying the software update will help, but it is not helping with all the car theft.

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