NHTSA Complaint #11673718 — 2013 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11673718
Vehicle 2013 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

This seems to be a very common and serious issue with Hyundai vehicles. 2013 Hyundai Elanta, believed to be a frequent crankshaft position sensor issue. When driving the car, they vehicle will feel that it is losing power. When coming to a stop the engine will idle so low that it feels like it will stall or it does stall. The tachometer registered zero RPM's, even when accellearting. Attempting to accelerate up any incline and the car can not provide enough power. Sometimes the car will crank up, other times it will require time to restart. The car has stalled and low power idling multiple times, but it did happen in the middle of a 4 way intersection twice, and when the issue is present. Although we've been fortunate, no accidents have occurred, it is very unsafe for the owner and other drivers. This occurrence has happened several times over the past year. Two times it was immediately brought into the dealer service, the second time it did stall with the service member there. Both times they were unable to diagnose the problem and stated no error codes were reported. You have already issued a Recall for this same issue with a different model. Oct. 13, 2017 – Hyundai Motor America has recalled more than 400 vehicles potentially equipped with defective crankshaft assemblies, according to documentation submitted to the National Transportation Safety Administration. There are so many others that have reported this same issue and have been corrected with the replacement of the crankshaft position sensor. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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