NHTSA Complaint #11530031 — 2016 HYUNDAI SONATA

The engine has a oil consumption issue. Our vehicle has had oil consumption issue since 55000 miles when the vehicle was still under warranty, the dealer sold me a oil pressure sensor and the vehicle had no oil in it. Which I found out about later. The vehicle is a hazard due to fact that with the oil consumption the engine could lock up while driving and become a hazard in the roadway. After burning over a quart of oil every 1000 miles the dealer explained it is normal consumption per Hyundai guidelines. That is a complete oil change in-between oil changes. After bringing this up to the dealer. they performed a oil consumption test and the vehicle failed. Dealer wanted to charge me $1100 dollars to perform an engine flush and warranty only pays 2 hours for this procedure. They performed the procedure at their cost. Another oil consumption test is performed and it failed as well. The dealer put in for an engine replacement and want me to pay $4000 of the bill for the new engine. Which only has a 12 month or 12000 mile warranty on a new engine. I have done all of the services required for this vehicle the Hyundai has dragged their feet for over a year. I do not feel I should have to pay anything for a known issue with Hyundai. The dealer don't get paid that much for warranty and I feel they are trying to pass the cost onto the customer. When the warning lamp illuminates there is on 2 quarts left in the engine and this engine take 5 quarts to operate.