NHTSA Complaint #11529985 — 2019 BUICK ENCORE

On Wednesday June 28th, 2023, I was returning home to Columbus, NC from Charlotte, NC. I was travelling on Hwy. 74 and on the west side of Shelby my 2019 Buick Encore started sputtering and did not have any pick up. I stopped at Friendly Chevrolet in Forest City, NC, just off Hwy. 74 and they tested and said I had a mis-firing engine and should not drive due to safety issues. They could not fix as it is under Buick warranty and they are not a Buick dealer. I slowly drove the 20 miles home and feared it would stop at any time. Fred Anderson Chevrolet, where I purchased the car in 2020, is located in Greer, SC. I am still under full warranty so it was towed there and is still there. This was a very scary situation, as I was in the middle of nowhere. I am an 80 year old female and was very anxious as to what was going on and I still owe $10,000, on the car and fear it may have more major problems before the warranty expires in November 2023. Please advise and help me with this. Thank you, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).