NHTSA Complaint #11708397 — 2019 BUICK ENCORE

The contact owns a 2019 Buick Encore. The contact stated that after the vehicle was stopped, the gear shift lever was stuck in park(P). After several attempts, the contact was able to move the gear shifter lever. The contact stated that the drive back to the residence was rough. Two or three days later, the gear shift lever failed to function as intended. The service warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed and retrieved DTC: P171D (For transmission pressure issue and oil leak). The vehicle was not repaired. The vehicle was taken to the dealer, where the contact was provided with the same DTC and informed that the transmission had failed and was leaking fluid. The vehicle was not repaired due to the cost. Upon further investigation, the contact learned that the failure might be related to missing bolts on the transmission accumulator. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.