NHTSA Complaint #11684367 — 2019 BUICK ENCORE

•On January 25th 2025 I paid approximately $3,383 for a turbocharger repair on my 2019 Buick Encore. This included a turbocharger oil return tube, turbocharger oil supply and re, intercooler, int. man. & vAL. COV. Kit, R&R inter cooler, R&R turbocharger, R&R intake manifold, and turbocharger assembly. Since that time, the same problem has recurred and I have returned the vehicle to the same location on four separate occasions without resolution. It is currently available for inspection. •August 11th, 2025: Vehicle stalled in the middle of an intersection as I attempted to accelerate from a stop sign, placing me in immediate danger of collision. •I have had the check engine code read by another independent service center. •No one else has inspected the vehicle •The check engine light has come off and on since January when the problem began after visiting Mavis Discount Tire in sinking spring for a routine oil change. There were no symptoms prior to this first failure that signaled the issue that resulted in the repair. Prior to the incident on August 11th there had been repeated symptoms of an issue even when the check engine light was off. These issues included overheating, smoking, lack of acceleration, and stalling.