NHTSA Complaint #11529664 — 2020 HONDA RIDGELINE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11529664
Vehicle 2020 HONDA RIDGELINE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

On May 31, 2023, my wife and I were in our Honda ridgeline when attempting to back up into a parking spot. We noticed the instrument cluster went dark with only a "P" flashing. There were no alarms or indications of any fault. We shut down the truck. After trying to restart there was no instrument cluster along with the shifter locked in park. On this current model their is no emergency override out of park as on other vehicles. We had traffic backed up for hours as we called a tow truck to move the vehicle from the main street. Upon the ridgeline being towed to the local Honda dealer. They scanned for codes, U0103, U0155, u0404, U12AA. Checked Diag Tree and confirmed system test and found SBW control module and gauge control module didn't communication. They ended up finding a fuse had blown. My question is why no override out of park on this model? Safety issue.

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