NHTSA Complaint #11529557 — 2016 DODGE GRAND CARAVAN

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11529557
Vehicle	2016 DODGE GRAND CARAVAN
Component	UNKNOWN OR OTHER
Date of Incident	June 12, 2023
Date Filed	June 29, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

The rear driver's side sliding door lock has started buzzing loudly when I lock the vehicle. At times the door will not open and my kids and other passengers have to exit through the other sliding door. Upon further research it sounds like this is a somewhat common situation with 2016 Grand Caravans. I am concerned for the safety of myself and passengers if we're unable to exit the vehicle quickly in case of the accident. I have had the vehicle diagnosed with faulty door-lock actuator from a mechanic, but have not brought it in for repairs. There were no warning lamps or lights or alarms. The week prior to the buzzing sound I did notice a strange "clicking" noise coming from the driver's side sliding door.

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