NHTSA Complaint #11529425 — 2014 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11529425
Vehicle	2014 FORD FUSION
Component	POWER TRAIN
Date of Incident	April 20, 2023
Date Filed	June 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

Car was making a grinding noise, had it in the shop three times(independent service center), problem was never fixed. Car now needs a new transmission due to the bearing or shaft coming apart and now metal got into the trans. there is a TSB on that part so it must be a know problem. Car has 100,000 miles on it transmission and parts should last longer than that. Warning came on to pull over safely while Car was being driven and gas petal went all the way to the floor and car revered. Tried to put the car in park and it went into reverse, putting my daughter who was driving and everyone else on the road at risk. Problem confirmed by two ford dealerships.

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