NHTSA Complaint #11529380 — 2018 TOYOTA RAV4

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11529380
Vehicle 2018 TOYOTA RAV4
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I was driving during work and my transmission went. I could no longer drive forward. I brought my car to Toyota dealership to see about the problem and got a diagnostic test performed, oil change, 4 point inspection and explained that my car is stalling, it’s jerking when I step on the gas and it won’t take off and then just jerks my head. It’s making these rattling noises when I step on the gas. They stated it’s the massive airflow system and throttle body work: I explained I just changed the massive airflow sensor so it can’t be that but he stated that they need to order the piece and I need to come back Friday which I did so they can fix the problem. Not even a week later my transmission is gone and I missed over a week of work. I did have a mechanic look at the issue and I also explained this to Toyota dealership.

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