NHTSA Complaint #11529292 — 2019 NISSAN SENTRA
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11529292 |
| Vehicle | 2019 NISSAN SENTRA |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
I've purchased a 2019 Nissan Sentra SV on 06/06/2023 from Empire Hyundai in Fall River Ma. I received the vehicle on 06/09/2023. Shortly after leaving the dealership, malfunction lights appeared with a continuous beeping sound. It would disappear when the car was turned off, and reappear after restarting the vehicle and driving for a few minutes. I had a bumper to bumper inspection conducted at Firestone in Fall River, on 06/10/2023. Tony, (Empire Hyundai salesman) had informed myself via text message on 06/13/2023, My vehicle registration and plates were completed and ready to be retrieved. He was adamant, that I get an inspection sticker right away with the voucher provider by Empire Hyundai. I retrieved the plates and registration that afternoon. I also texted Tony the bumper to bumper results and the malfunction signal(s). The earliest appointment was set for 06/20/2023 at this establishment. While I was traveling to my work site an hour out from my residence on 06/19/2023. Approximately five minutes away from the site, the vehicle abruptly slowed down. And would only move backwards, no matter the gear it was in. The vehicle was towed to Empire Hyundai at my expense. I tried to speak with the Management on 06/21/2023 for a refund. That wasn't successful. Empire Hyundai towed the vehicle to Stateline Nissan in RI on 06/22/2023, at approximately 10:00 am. Stateline Nissan disclosed to myself, they replaced the original transmission to this Nissan, just two months prior per Empire Hyundai's request. As I reviewed the documents I requested from Stateline Nissan. Empire Hyundai's invoice confirmed the vehicle malfunction lights are displayed and the transmission was replaced. Stateline Nissan informed myself on 06/22/2023. One hour before they closed, the vehicle was all done. I was able to retrieve the vehicle the next morning. Just moments after leaving Stateline Nissan, the malfunction signal reappeared along with the continuous beeping sound.
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