NHTSA Complaint #11528675 — 2014 MAZDA CX-9

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11528675
Vehicle	2014 MAZDA CX-9
Component	ENGINE
Date of Incident	June 21, 2023
Date Filed	June 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I bought a vehicle from Carvana 11/2021 with not quite 59k on it. On 6/21/2023, with 77K miles, my car had a catastrophic engine failure. I was driving my grandchildren ages, 3-12 years of age home. Safety was definitely at risk with speeds of 70 freeway were completed right before engine stopping. The mechanic shop has confirmed the car giving 3 codes related to timing belt/water pump and the other code which confirms engine failure. No warning lights had come on until I tried to restart it. Since this situation is most recent, I have not had anyone else inspect the vehicle. I am working through my options and will take recommendations for resolution.

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