NHTSA Complaint #11626356 — 2014 MAZDA CX-9

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11626356
Vehicle 2014 MAZDA CX-9
Component SUSPENSION
Date of Incident
Date Filed
Mileage 95,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The contact owns a 2014 Mazda CX-9. The contact stated while driving at various speeds, the vehicle was drifting to either side. There was no warning light illuminated. The contact had to forcefully grip the steering wheel to avoid losing control of vehicle. The vehicle was taken to an independent mechanic, and it was discovered that there was severe corrosion around the front suspension ball joints. Upon investigation, the contact discovered NHTSA Campaign Number: 15V451000 (Suspension); however, the VIN was not included in the recall. The dealer was notified of the failure and the contact was provided an estimate for a diagnostic test. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 95,000.

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