NHTSA Complaint #11528252 — 2022 FORD F-150

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11528252
Vehicle	2022 FORD F-150
Component	UNKNOWN OR OTHER
Date of Incident	June 9, 2023
Date Filed	June 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Following automatic install of Ford Power-Up 4.2.4 on 6/9/23 center 12” infotainment display has been experiencing freeze ups, audio glitches, and video delays. This occurs most often when the rear back up camera is active. At times the rear backup camera video freezes or blanks out entirely. I have not yet contacted the automaker because they’ve not released any sort of update or comments dealing with the issue. The malfunction could pose a risk of collision as the rear camera becomes briefly unusable even while in motion.

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