NHTSA Complaint #11528129 — 2016 JEEP CHEROKEE

The contact owned a 2016 Jeep Cherokee. The contact stated that she had parked the vehicle in the driveway near the garage of her friend's residence, and 10 minutes later, she was informed that the vehicle had caught on fire. The contact stated that the vehicle caught on fire from the front seats onward. The contact stated that the fire expanded to the garage, causing the whole residence to catch on fire. The contact stated that the five adults and two children, who were occupying the residence immediately exited the residence. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. The contact did not recall whether a police report was filed. There was no injury sustained. The vehicle was totaled. There was no further information provided. The manufacturer was notified of the failure, and a case was opened. The manufacturer later informed the contact that the case had been closed as they were unable to investigate the remains of the vehicle. The contact related the failure to NHTSA Campaign Number: 23V338000 (Electrical System, Structure), however, the VIN was not included. The failure mileage was approximately 100,000.