NHTSA Complaint #11528005 — 2017 HYUNDAI ELANTRA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11528005
Vehicle	2017 HYUNDAI ELANTRA
Component	ELECTRICAL SYSTEM
Date of Incident	May 29, 2023
Date Filed	June 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

My car was serviced according to the recall sent by Hyundai to install anti-theft security software to my vehicle. My car was locked, broken into, and stolen with the installed security 3 months later. The attached summary outlines the details of the car as it was purchased, recalled, stolen, and recovered, with pictures of the damage included. The Hyundai recall software was not installed correctly or is not effective at preventing vehicle theft for automobiles without immobilizers.

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