NHTSA Complaint #11527998 — 2003 CHEVROLET SILVERADO 1500

The vehicle was being driven in a parking lot, fortunately, when there was a loud snapping noise that resulted in the total loss of steering control. The vehicle was moving at about 5 MPH at time of the incident. 10 minutes prior, it was being driven on the Freeway at 60 to 65 MPH. In the parking lot, at the time of the steering failure, it was put into Park, ignition was turned off and a Tow service was called to tow vehicle home. The next day, I (the owner) inspected the steering system and found the reason it failed. A threaded connection on the "Pitman Arm" had snapped in half, terminating the connection between the steering column and the center link, causing catastrophic failure of steering system. The vehicle was transported to a repair facility where my diagnosis was confirmed. The Pitman Arm was replaced, at a cost of about $600.00 and returned to service. There were no warning signs, that I was aware of, prior to the component failure. In my opening sentence, I use the term "fortunately" , which truly is an understatement . Had the incident occurred 10 minutes earlier while on the freeway or if it hadn't occurred in a parking lot at a relatively low speed, I don't even like to think about the death, injury and damage that would have occurred.