NHTSA Complaint #11527791 — 2016 HONDA PILOT

What component or system failed or malfunctioned, and is it available for inspection upon request? The auto stop idle feature in my 2016 Honda Pilot Touring failed to operate correctly. This feature automatically turns off the engine while keeping the electrical systems on. I can make the vehicle available for inspection upon request. How was your safety or the safety of others put at risk? The malfunction of the auto stop idle feature jeopardized my safety and the safety of others. When I stopped at a red light, the engine turned off as expected, but when I pressed the gas pedal to resume driving, all the vehicle's systems shut down. I attempted to start the car by holding the key fob to the Start/Stop button, but it would briefly start and then turn back off. The sudden loss of power and inability to restart the engine left me in a precarious situation. As a result, I was unable to activate the hazard lights, putting me at risk of being involved in a collision or not being visible to other drivers. Has the problem been reproduced or confirmed by a dealer or independent service center? At the time of filing this complaint, the problem has not been reproduced or confirmed by a dealer or independent service center. However, I strongly recommend conducting a thorough investigation by a certified technician to replicate the issue and address it appropriately. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the police who responded to the incident when it occurred at the red light. However, no inspections have been conducted by the manufacturer, insurance representatives, or other parties at this point. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms indicating a problem prior to this failure. The feature had been working.