NHTSA Complaint #11527732 β€” 2015 CHEVROLET SILVERADO 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11527732
Vehicle 2015 CHEVROLET SILVERADO 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

The component or system is the Electronic Power Steering System and my vehicle is available for inspection at any time needed. Although this started last week and is happening randomly it has happened three times all in the last week. While making a turn I lose all power steering, in fact all power and have to try to maneuver the truck safely. This is the same issue that GM issued a recall for GM recall 18289. NHTSA Campaign # 18V586. This problem is very dangerous and I almost collided head on due to this problem when leaving work and in a turning zone. The first time it happened my mom said it jerked the steering wheel. lost all power and she had to manhandle it to keep from hitting a child that was walking across the parking lot at a Dollar General store. I need to see about getting my truck fixed for this recall before someone is killed. My VIN may not be listed on the recall but the exact same thing is happening and I sure would hate to see someone killed before this is fixed. Mighty strange that my VIN is not listed but same exact thing is happening with the electronic power steering (EPS). I am asking for your help in guiding me to getting this fixed. Two other known issues with this vehicle have also happened. One was valve collapsed and I was able to get that fixed under warranty cause I only had the truck for a short time. I've spoken with dealership and they say vehicle charge to look at the vehicle would be $159.95 and that will be applied to repair cost but mechanics would have to determine if my issue is considered under the recall. I can almost surely guess what that answer will be. Please assist me in the direction I need to go to get this fixed.

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