NHTSA Complaint #11527369 — 2013 HYUNDAI SANTA FE

The contact owned a 2013 Hyundai Santa Fe. The contact stated that her husband was driving at 55 mph while depressing the accelerator pedal but the vehicle failed to accelerate and began to decelerate its speed. The contact stated no warning light was illuminated. The driver was able to park on the side of the road and turned off the vehicle. The driver was unable to restart the vehicle, and he saw smoke exiting the hood. The contact and her husband exit the vehicle safely before the vehicle was engulfed in fire. The fire depart extinguished the fire. A fire report was filed. The contact called the police department and also filed a police report and deemed the vehicle was a total loss The contact stated no one sustained any injuries nor sought medical attention. The contact called the insurance company and had the vehicle towed to a towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 95,000.