NHTSA Complaint #11527192 — 2020 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11527192
Vehicle 2020 FORD ESCAPE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

Driver side door will make a loud clank everytime you open the door as if it is coming off the hinge. The driver side window will no longer go down properly. The driver side door lock won't open with the key fab but the key only. I took it to ford to be fixed under warranty and they tried to say it wasn't their problem and it isn't covered. They said it was in an accident and it wasn't.They said I had to have the whole door welded back together. I have seen numerous people with this same problem on the same 2020 escape. Are our doors falling off gonna be enough of a safety issue? This started last month.

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