NHTSA Complaint #11527080 — 2019 FORD TRANSIT CONNECT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11527080
Vehicle 2019 FORD TRANSIT CONNECT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

I copied this, because this is exactly what happened to me. 8200.00 New Transmission 2019 FORD TRANSIT CONNECT 2.0L GDI I4 ENGINE 8 SPD AUTO TRANSAXLE, 83,000 MILES. TRANSMISSION EXHIBITING DIFFICULTY SHIFTING IN LOWER GEARS. VAN WAS WORKING FINE, THEN ALL AT ONCE THE TRANSMISSION STOPPED WORKING AT A STOP LIGHT. TRANSMISSION ACTED LIKE IT WAS IN PARK, I TURNED OFF KEY AND TURNED BACK ON AND THE VAN WOULD DRIVE AGAIN. WHEN I PULLED IN FRONT OF MY DRIVEWAY THE VAN WOULD NOT GO IN REVERSE NOR WOULD IT GO FORWARD AGAIN. I TURNED CAR OFF AND BACK ON AND THE VAN WOULD DRIVE FORWARD, I TOOK TO DEALER AT THAT MOMENT, DEALER IS 5 MILES FROM MY Flower Shop. FORD DEALER SERVICE END RESULT IS BLOWN TRANSMISSION WITH ESTIMATE TO REPAIR OF OVER $8,000.00. VEHICLE PROBLEMS ARE CONSISTENT WITH POSTED RECALLS ON 2.5L ENGINE. VEHICLE WELL MAINTAINED BY FORD DEALER SERVICE ONLY, ADULT DRIVEN 1 DRIVER ONLY. LOTS OF PEOPLE ONLINE COMPLAINING ABOUT SIMILAR PROBLEMS. TRANSMISSION SHOULD LAST MUCH MORE THAN 90,000 MILES, KNOWN ELECTRONIC PROBLEMS ALTHOUGH NO RECALLS ON RECORD FOR THIS ENGINE AND TRANSAXLE COMBINATION. I DRIVE MY VAN VERY EASY, MY MILES ARE MOSTLY HIGHWAY MILES VERY LITTLE IN TOWN DRIVING. FORD SHOULD HONOR KNOWN PROBLEMS WITH THIS VEHICLE ESPECIALLY IF THE REPAIRS ARE IN EXCESS OF $8,000.00! I DO NOT FEEL THIS IS FAIR OF FORD, I REQUESTED A CASE TO BE STARTED BY FORD AND I WANT TO RECORD THE PROBLEM IF FOR NOTHING ELSE FUTURE RECALL NOTICES FOR THIS OBVIOUS MANUFACTURE DEFECT. I H

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