NHTSA Complaint #11526256 — 2013 HYUNDAI SANTA FE

I was driving down the highway when the car suddenly just jolted stalled and misfired. I put on my hazards and jerked to get a read since the engine light came on. After 4 diagnostic tests and 3 different mechanics the codes read misfire in cylinder 2. Spark plugs were installed new, but after further inspection and 3 pressure tests the problem was scoring to the cylinder wall, not the cylinder coil itself. The final test was by a Hyundai dealer, but he did not tear down the engine further to find exact cause. He initially suggested an oil change, but I have been getting oil changes every month before service is due as oil is burning off and not lubricating essential mechanical parts. I have records of monthly changes. I also had several issues with brake fluid leaks regardless of tube installation per another recall for ABS system. I visited dealer under the advise of Hyundai customer service telling me I was under an extended warranty up to 150,000. After visiting dealer I was told the warranty does not cover my power train issue but only pertaining to rods and bearings. However, according to best practice guide 162 and class action I am still eligible for free inspection as a returning customer which was denied. I had no notice or knowledge of a bad engine when purchasing vehicle. I was told of ABS system recall and a no cost inspection. The previous owner serviced the recall 162 so it’s showing as closed, but as a returning customer I believe it to still be active and deserves further review. A tow would be required to inspect the vehicle at any dealership or repair shop.