NHTSA Complaint #11525961 — 2016 TESLA MODEL S

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11525961
Vehicle 2016 TESLA MODEL S
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I’ve been complaining about my mcu1 glitching, freezing and my rear view camera not working since June 2022. I also filing a complaint because I have the fsd package on my 2016 mcu1 car and that has not been delivered after a 6 year wait. They released fsd to the mcu1 platform. But less than 50 cars got it and that very software got recalled. They have fixed every other platform but mcu1 since. I truly believe there is a issue with mcu1 hw3. I’ve complained several times about my mcu under warranty about these issues and they said the only fix is mcu2 . Which means they couldn’t fix it under warrranty. That’s a breach of warranty. I almost hit a elderly gentleman a few weeks ago because I was backing up and my screen went black. This has been happening and tesla knows all about it. But Tesla says the only fix is the paid mcu2 upgrade for 2500 dollars. Tesla has been really deceptive and is trying to force it customers to their upgrade. This has been a ongoing issue with many loyal customers. Pretty much anyone that has a 2016-17 tesla s or x with mcu1. Losing basic functionality shouldn’t be a issue but here we are. Please look into this I’m sure you find several others just like me. Thanks for your help.

Related Complaints for the 2016 TESLA MODEL S

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11693511 My car is equipped with Full Self Driving. When I use that mode the car drives over , on, or dangerously close to the...
#11630835 My car slams on the brakes consistently at green lights when FSD is activated. This is version 12.5.4.2 of FSD. Tesla...
#11614992 Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle...
#11568750 You guys have ruined auto-pilot and made it 10x more dangerous and will cause more accidents in this format. It need...
#11563311 Driving 75mph on cruise control. Car sensed a vehicle in front of me (which there were no vehicles in sight) my Tesla...

Recent Complaints for the 2016 TESLA MODEL S

#11717158 POWER TRAIN I am reporting a safety-related defect involving sudden loss of motive power on my 2016 Tesla Model S. During the dr...
#11715871 VEHICLE SPEED CONTROL I was parking the car and gently tapped on the accelerator to inch forward. The car accelerated suddenly, crashed int...
#11711765 BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...
#11711765 ELECTRICAL SYSTEM My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...
#11711765 VISIBILITY/WIPER My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...
Check any vehicle history by VIN - Free vehicle history report