NHTSA Complaint #11693511 — 2016 TESLA MODEL S

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11693511
Vehicle 2016 TESLA MODEL S
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My car is equipped with Full Self Driving. When I use that mode the car drives over , on, or dangerously close to the middle yellow line. Basically it drives you into oncoming traffic every single time I use it. It also has erratic fluctuations in throttle control that would confuse other drivers and possibly cause an accident. It’s constantly increasing and decreasing the throttle and feels jerky going down the road. I took the car to the Tesla Service center yesterday and they confirmed the issue and checked the hardware associated with the system. They indicated that the hardware was all working and adjusted properly and that the issue is a software issue. They told me to not use it and that eventually maybe Tesla will put out an update that may fix the problem. Tesla has sold thousands of cars with FSD and continues to call the system in BETA. They have since moved on to 2 more versions of the software and not offered an upgrade to the thousands of early adopters with the original hardware and software. The system is dangerous to drivers and everyone on or near the roadways when these are activated. Tesla said that can upgrade these “older” 2015 and newer models but haven’t because it will cost too much for them. They charged over $8000 for the system and it has yet to work. They need to be forced recall the system and fix these cars for everyone’s safety. The service manager told me he has a similar issue with car and he just opts to not use it. So even the employees at Tesla know of the issue.

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