NHTSA Complaint #11525944 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11525944
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	June 7, 2023
Date Filed	June 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The car continues to lose oil. The catalytic converter was replaced. An Independent service area made note of oil leakage. No parts were necessary to correct this problem. The oil pan and any seals were intact. Car maintenance is on time and up to date. Many Oil changes were performed at KIA dealership. The car started making a knocking noise and was unable to accelerate over 20 mph. My check engine light then came on after the occurrence. There was no warning. I was on a highway with speeds of 45 mph when my car started to malfunction. Emergency lights were immediately turned on to prevent rear-end collision. I was alone and stranded at 10:00 p.m. I will obtain receipts of repair and submit as soon as possible.

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