NHTSA Complaint #11525894 — 2018 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11525894 |
| Vehicle | 2018 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
Three months after I bought my 2018 Hyundai Tucson it started having engine problems. It has went into limp mode multiple times and has been to the shop several times to have it fixed. The knock sensor has been replaced twice by two different Hyundai dealerships. The engine is losing oil rapidly and has to be replaced every few weeks. It has been advised by both Hyundai dealerships that a new engine is required at this point but Hyundai corporation themselves won’t allow the engine repair. This type of car and engine are known for engine replacements around this exact type of engine and amount of mileage on the vehicle. My safety and my sons safety is in jeopardy every time we get in this vehicle as it can go back into limp mode at any given time and if we are driving and it just stalls we are liable to get into an accident. I have to keep taking the vehicle to the shop to have oil replaced and a temporary fix put on it until it just blows as they put it. They are also unable to advise where all the oil keeps going. I shouldn’t be liable for a new engine and it should be replaced by the Hyundai corporation as this happened very shortly after I bought the vehicle, I can be in potential danger when driving, it is a known issue with this type of vehicle and engine, multiple Hyundai dealerships have advised it falls within engine replacement guidelines. I need Hyundai to be responsible for repairing my engine! I have all receipts and documentation from every repair that has been done and every time the vehicle has been taken in.
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