NHTSA Complaint #11525804 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11525804
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	May 28, 2023
Date Filed	June 7, 2023
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2016 Jeep Cherokee. The contact stated while driving at approximately 50 MPH, the steering column was moved, and the 4-WD warning light illuminated. The contact stated that the light remained illuminated until the wheel was straightened. Additionally, the contact stated that when the steering wheel was turned, a grinding sound was coming from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the powertrain control unit (PCU) had an internal malfunction and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73,000.

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