NHTSA Complaint #11525576 — 2018 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11525576
Vehicle 2018 FORD ECOSPORT
Component ENGINE
Date of Incident
Date Filed
Mileage 121,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

The contact owns a 2018 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The alert sounded indicating that the oil pressure low warning light and the check engine warning light were illuminated. Several unknown warning lights then illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that metal shavings were found in the oil and that the engine needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The manufacturer was notified of the failure and the contact was provided a case number and then transferred to the NHTSA Hotline. The failure mileage was approximately 121,000.

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