NHTSA Complaint #11525495 — 2017 HONDA CIVIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11525495
Vehicle 2017 HONDA CIVIC
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

My 2017 Honda Civic Touring, has had two major issues in the past two months. So far, I have put about $3,000 in these issues. Issue 1:Two months ago, they found a leak in the front seal of the compressor, and it had to be replaced. There is no extended warranty on the compressor (only the condenser), though it seems to be a big issue for the Civic. This expense was approximately $2000. Issue 2:Long story short, a few weeks ago, my car alarm started going off about every four hours and had killed my battery by the next morning. During this time, my key fabs no longer worked and we had to jump the car to take it to the shop. The Body Control Module had gone out with no pervious warnings. Honda told my mechanic they’re on backorder and it will be nine months to a year before they could get a replacement. They located a used one and installed it. Though they were told it was a match, it was missing certain elements that my car had – back seat windows, auto lock when you exit your car, and front led blinkers. My front blinkers no longer work, and the previous Honda was probably bulbs. Needless to say, this can only be a temporary fix because it’s dangerous and won’t pass inspection. So far this expense has cost approximately $900. I’ve emailed Honda, and my issue has been ignored. They haven’t offered to help for either case. These things should not be happening to civics with this low mileage and age. So I now have a new BCM on backorder with a Honda dealer, and some time down the road, I will be paying for this expense again.

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