NHTSA Complaint #11525358 — 2017 AUDI Q5

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11525358
Vehicle 2017 AUDI Q5
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 84,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

The contact owns a 2017 Audi Q5. The contact stated that vehicle was serviced in 2017 under NHTSA Campaign Number: 17V298000 (Fuel System, Gasoline) by the dealer. The contact stated that while his wife was driving at an undisclosed speed, fumes was detected inside the vehicle. The contact stated that he checked the vehicle and became aware that fuel was leaking underneath the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel pump flange needed to be replaced. The contact was informed that the warranty for the repair was 12-months. The contact stated that the fuel flange was replaced. The manufacturer was made aware of the failure and confirmed that the recall repair was completed in 2017 and that the warranty was for 12-months. The failure mileage was approximately 84,000.

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